AI skillsAlways updated

AI Agents and Automation for Non Technical People

A 20 minute course on AI agents for people who do not write code: what agents are, where they genuinely help, how to set one up safely and when to keep a person in the loop.

20 minutes6 short lessons8 question quizCertificateAny device

For: Operations and admin staff, Managers looking for time savings, Small business owners, Anyone asked to try an agent at work

What you will learn

By the end, you will be able to

  • Explain the difference between a chat assistant, an agent and an automation
  • Spot tasks in your work that suit an agent, and tasks that do not
  • Plan a simple automation step by step before you build it
  • Set limits on what an agent can access and do
  • Decide where a person must check or approve the work
  • Know the risks, from wrong actions to data leaks, and how to reduce them
Always updated

AI changes every week. Don't worry, so do we.

A course recorded last year can teach menus that no longer exist. We built this course to keep up with the tools.

  • Checked every week against the latest AI tool updates, the law and guidance
  • Updated when something changes, usually the same week
  • Every update included in your 12 months of access

Up to date: checked 10 November 2026

Look inside

See how the lessons work

learn.capytech.co.uk
Start screen

Start screenReal screens from AI Agents and Automation for Non Technical People

Course content

Six short lessons and a quiz

  1. 01

    What an agent is

    2 min
  2. 02

    Agents you may already have

    2 min
  3. 03

    Automation in plain terms

    2 min
  4. 04

    Design a simple automation

    2 min
  5. 05

    Permissions and guardrails

    4 min
  6. 06

    Start small and learn

    3 min

  7. Knowledge check8 questions, 80% to pass, then download your certificate

    4 min

  8. Key takeawaysA short recap of the course

    1 min
About 20 minutes in totalStop and start whenever you like

Each lesson follows a colleague at a fictional UK company through a real work situation, then asks you to try the idea yourself.

Who it is for

Made for people at work

For people who keep hearing about AI agents and want to know what they mean for their own work.

  • Operations and admin staff
  • Managers looking for time savings
  • Small business owners
  • Anyone asked to try an agent at work
Certificate

Your certificate of completion

Pass the 8 question quiz at 80% and download a PDF certificate with your name, the course, the date and a verification code anyone can check.

Save £178

Get this and 23 more in All Access

24 courses for £29 inc VAT instead of £207, each with its own certificate.

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Team prices

Buying for a team?

Every learner gets their own account and certificate, and you get one invoice. Tell us how many people and which courses, and we set it all up for you.

Ask about team prices

Want AI training for the whole organisation? See AI training.

  • £39 a person5 people or moreAll Access for each learner, with one invoice. Until 31 January 2027 everyone pays the £29 launch price.
  • Quote50 or more peopleA price built around your numbers, with progress reporting for managers.
FAQ

Questions, answered

Something else?

We answer every message ourselves, usually the same working day.

Do I need any technical skills?

No. The course uses everyday examples and no code. It teaches you to think through an automation clearly, which is the hard part.

Which agent tools does it cover?

It is tool neutral, so the ideas apply to the agent features in ChatGPT, Microsoft Copilot, Claude, Gemini and automation tools. We review it weekly as these features change.

Can I get a refund?

Yes, if you have not started the course: ask within 14 days of buying and we will refund you in full. Once you start a course the sale is final, so if you want to see how our courses work first, try AI at Work: The Essentials, which is free. Your statutory rights are not affected.

Is this course up to date?

Always. AI changes every week, and so do we. We check this course every week. When an AI tool, the law or the guidance changes, the course changes, and the update reaches you straight away. The date of the last check is shown on this page, and every update is included in your 12 months of access.

Do I get a certificate?

Yes. Pass the 8 question quiz at 80% and you can download a certificate of completion as a PDF, with your name, the course title, the date and a verification code that anyone can check.

How long do I have access?

12 months from the day you buy, including every update we make to the course in that time. You can go back through the lessons as often as you like.

Can I take the course on my phone?

Yes. The course runs in your web browser on a phone, tablet or computer, with nothing to install, and it remembers where you got to.

Start AI Agents and Automation for Non Technical People today

£9 inc VAT (£7.50 ex VAT), with 12 months access and every update.

Buy now, £9Or save with All Access

Buying for five or more people? Ask about team prices.

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