Custom FCA compliance e-learning that is auditable, specific to your firm and kept current as the rules change. Not a generic compliance course.
FCA-regulated organisations have a regulatory duty to make sure their people are competent, and the FCA is increasingly clear that training must be demonstrably effective, not just completed. A generic off-the-shelf compliance course that every firm in the market uses does not demonstrate a culture of compliance. It demonstrates a box ticked.
Bespoke e-learning built around your firm's specific policies, products, and regulatory context does.
Capytech has delivered bespoke digital learning for professional services firms, financial institutions, consumer brands, and luxury retailers for over 13 years. Our clients include Deloitte, BAE Systems, Bupa, PepsiCo and Cartier.
Conduct risk, SMCR, anti-money laundering, and product knowledge training must be specific to your firm's activities, client base, and regulatory permissions. Your bespoke module covers the law as it applies to your business, your transaction types, and your client profile.
FCA requirements evolve continuously. Policy Statement updates, Dear CEO letters, Consumer Duty obligations: every change potentially requires a training update. Our FastTrack service delivers regulatory updates as interactive modules within 4 to 5 working days.
The FCA's supervisory focus has shifted from completion rates to outcomes. Bespoke training with scenario-based assessments and learner performance data provides far stronger evidence of a genuine compliance culture than a click-through course with a multiple-choice quiz.
Financial services firms onboarding large cohorts of new advisers, paraplanners, or client services staff need induction training that is consistent, compliant, and tracked from day one.
Conduct risk, Consumer Duty obligations, SMCR individual responsibilities, anti-money laundering, market abuse, and product governance, built around your firm's regulatory permissions, client base, and internal policies.
Bespoke training programmes for Senior Managers, Certified Persons, and Conduct Rules staff, covering individual accountabilities, prescribed responsibilities, and regulatory obligations specific to their role and function.
AML training that reflects your firm's specific risk profile, transaction types, and client categories. Scenario-based modules that put staff through realistic suspicious activity situations.
Bespoke product training for advisers, paraplanners, and client-facing staff, covering your specific product range, suitability requirements, and target market definitions.
Client communication, negotiation, presentation skills, and management development, built for professional services environments where the quality of human interaction is as important as technical knowledge.
The FCA expects the training firms give staff to help them understand their obligations under the Duty and the individual conduct rules. Its reviews since 2024 have criticised training that is described in policies but not reflected in how people behave. We build role-based Consumer Duty training that gives your board real evidence.
Separate paths for the board and senior managers, frontline and customer service, product and design, marketing, and complaints, risk and compliance, with vulnerability built into each.
Learners make realistic decisions on your products, communications and customer journeys across the four outcomes: products and services, price and value, consumer understanding and consumer support.
Completion, scores and scenario decisions by role and team, so your annual board report can show how training supports good outcomes, not just how many people finished it.
A two-page PDF for UK financial services firms: who needs training, what it must cover and how to evidence it for your board report, with key dates and sources.
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We build bespoke e-learning for organisations where training has to stand up to regulators, auditors and demanding clients.
One of the world's leading professional services firms.
What began as custom e-learning built to Deloitte's brand standards grew into four workstreams: e-learning, AI features in its learning platform, cinematic AI video and animation, for a demanding professional audience.
One of the world's leading defence, aerospace and security companies.
Capytech has delivered bespoke digital learning for BAE Systems, where training must meet the standards of a highly regulated industry.
One of the world's leading healthcare and insurance providers.
Capytech developed bespoke e-learning for Bupa, supporting the training needs of a large and diverse workforce.
Other clients include EDGE, Eagle Eye Innovations, PepsiCo, Cartier, Gucci and Richemont.
Proof, not promises
Today, Capytech is a trusted and collaborative partner rather than a vendor. Their understanding of our business is deep, and their service levels are always stellar.
117 registrations from more than 80 organisations in 17 countries, with speakers from BAE Systems, Lockheed Martin UK and Thales, all joined from a web browser.
Read the case study See all case studiesWe understand what the FCA expects from training: not just completion, but evidenced effectiveness.
Built strictly for your firm: your specific clients, your exact products, and your unique regulatory permissions.
When the rules change, your training must follow immediately. We deliver new modules within 4 to 5 working days of an FCA change, and text updates within 48 hours.
Every module delivers SCORM-compliant completion certificates and full LMS performance records, ensuring you are always audit-ready. Every module is also built to WCAG 2.1 AA accessibility standards.
Visual and experiential quality that premium organisations require. We build digital learning that matches the calibre of your firm.
Yes. Regulatory updates are turned around as fully interactive modules within 4 to 5 working days. For text-based policy updates, existing subscription clients receive changes within 48 hours at no additional cost.
We work with your compliance team at storyboard stage and again at first-build stage. The compliance team approves all regulatory content before publication. We are responsible for the learning design; you are responsible for regulatory accuracy.
Bespoke scenario-based training with learner performance data provides substantially stronger evidence of a genuine compliance culture than completion records alone. We build assessments that capture decision-making quality, not just knowledge recall.
Yes. We develop bespoke SMCR training for Senior Managers, Certified Persons, and Conduct Rules staff, tailored to their specific role, prescribed responsibilities, and individual accountability requirements.
Yes. We build bespoke Consumer Duty training around your products and customers, covering the outcomes framework, fair value assessments, and the consumer understanding and support obligations.
Yes. Our FastTrack subscription is particularly well suited to smaller FCA-regulated businesses, such as IFAs, wealth managers, insurance intermediaries, payments and e-money firms, and fintechs, who need professional compliance training without the overhead of an in-house L&D function.
Yes. Every module is published as SCORM or xAPI, so your LMS records who completed it, when, and their scores, and where your LMS supports it, their answers to scenario questions.
On the Capytech LMS you can report by role, team or entity, issue certificates and export records for audits, your Consumer Duty board report or an FCA visit.
Yes. Because every module is bespoke, we can build versions for different roles, regulated entities and jurisdictions, for example separate content for your FCA permissions and for other regulators your group answers to. Modules can also be delivered in any language.
Yes. On the Capytech LMS we set up role-based learning paths, issue certificates and keep a training record for each person, which supports your Training and Competence (T&C) and CPD evidence. If you already have an LMS, our SCORM modules report into it in the same way.
The Capytech LMS is hosted in the UK on AWS in the London region, with daily UK backups and all traffic encrypted over HTTPS. Capytech UK is Cyber Essentials certified, and we process learner data under UK GDPR with a data processing agreement for every client.