Privacy Policy

Welcome to Capytech UK ("we," "our," or "us"). We are committed to protecting your personal data and respecting your privacy. This Privacy Policy outlines how we collect, use, process, and protect your information when you use our website (capytech.co.uk) and our corporate eLearning and LMS services, in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect

We may collect and process the following types of personal data about you:

• Identity Data: First name, last name, title, and job role.
• Contact Data: Email address, telephone number, company name, and business address.
• Technical Data: IP address, browser type and version, time zone setting, operating system, and details about the devices you use to access our website.
• Usage Data: Information about how you use our website, LMS platforms, and services.
• Communications Data: Your preferences in receiving marketing from us and any correspondence you send to our support or sales teams.

2. How We Use Your Data

We will only use your personal data when the law allows us to. Most commonly, we use your data in the following circumstances:

• To perform a contract: To provide you with our Custom eLearning, FastTrack modules, or LMS hosting services.
• For our legitimate interests: To improve our platform, ensure security, and provide necessary business administration.
• To comply with a legal obligation: To keep proper records for tax, legal, or regulatory purposes.
• With your consent: To send you relevant marketing communications, which you can opt out of at any time.

3. Data Security and Hosting

We have implemented robust security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way. Our LMS and website environments are strictly monitored. Data collected by Capytech UK is hosted on secure servers. Where we transfer data outside of the UK, we ensure a similar degree of protection is afforded to it by implementing appropriate safeguards.

4. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. When processing learner data on behalf of an enterprise client via our LMS, retention periods are governed by our specific service agreements with that client.

5. Your Legal Rights

Under the UK GDPR, you have rights relating to your personal data, including the right to:

• Request access to your personal data (a "data subject access request").
• Request correction of incomplete or inaccurate data we hold about you.
• Request erasure of your personal data where there is no good reason for us continuing to process it.
• Object to processing of your personal data where we are relying on a legitimate interest.
• Request restriction of processing of your personal data.
• Request the transfer of your personal data to you or to a third party.
• Withdraw consent at any time where we are relying on consent to process your personal data.

To exercise any of these rights, please contact us using the details provided below.

6. Third-Party Links

Our website may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.

7. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Capytech UK
Email: contact@capytech.co.uk
Phone: +44 7983 896470
Address: Hoxton Mix 3rd Floor, 86-90 Paul St, London, EC2A 4NE

You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection (ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO, so please contact us in the first instance.